Piece Purchase FAQS
When will my items be shipped?
We ship twice per week (wednesdays and Saturdays) in batches or daily if you select express or priority shipping.
What if my item comes broken?
You have two options: 1.) We will issue you a credit for our next drop OR 2.) You can select an equivalent replacement and we will send it out. You can select either an equal credit or a replacement- not both. (Broken items must match item ordered and you must email both photo and video proof item was broken in shipment on same day of arrival - "broken" does not include seconds sales or item details that were expressed at purchase, it must have been broken during shipment)
Can I return my item?
Due to the fragility of shipping back and the handmade nature of each item we cannot accept returns. All listings will be heavily detailed on any quirks and measurements so you can read and be sure you would like the item before purchasing.
Have a question not listed? Please let us know!